privacy policy
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How do we store, use, share and disclose your site visitors' personal information?
nadiaOrangestudio is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How do we use cookies and other tracking tools?
This website uses a tool called "Google Analytics" to collect information about visitor's interactions with the website (what pages are visited, such as the pages or content viewed, and other actions on the website. In consequence, Google, Inc. plants a permanent cookie on your web browser to identify you as a unique user the next time you visit nadiaorangestudio.com). For more information please visit Google Analytics page.
We may use your provided contact details for direct marketing. These direct marketing offers, depending on your preferences, may be personalized taking into account any other information which you have provided to us (e.g. location, social media profile information, etc.)
How can site's visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at contact@nadiaorangestudio.com
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at contact@nadiaorangestudio.com
Who we are
nadiaOrangestudio is a web design studio run by Nadia Pompilio. We design custom Wix Studio websites for women solopreneurs and women-led businesses.
Throughout this policy, “we” and “our” means nadiaOrangestudio. “You” means anyone visiting this website or using our services.
What we collect and why
When you contact us or book a service
When you fill in a contact form, complete a pre-work form, or book a VIP Spark Sprint, you share information with us directly, typically your name, email address, business details, and anything you include in your message.
We use this to respond to your enquiry, deliver the service you’ve booked, and communicate with you throughout the project. We don’t use it for anything else.
When you visit the website
When you browse nadiaorangestudio.com, some information is collected automatically through the tools described below — things like which pages you visited, how long you stayed, what kind of device you’re using, and roughly where you’re browsing from (country or city level, not your exact address).
We use this to understand how people use the site so we can keep improving it.
Payment information
If you book a service and make a payment, this is processed securely through Wix Payments. We never see or store your full card details — that’s handled entirely by Wix and their PCI-DSS compliant payment infrastructure.
The tools we use
We want to be transparent about every tool running on this site that touches your data.
Wix
This website is built and hosted on Wix.com. Wix handles our hosting, booking system, contact forms, and payment processing. Your data may be stored on Wix’s secure servers.
Google Analytics (GA4)
We use Google Analytics to understand how visitors interact with the site, which pages get visited, how people navigate, and where visitors come from. This data is aggregated (we can’t identify you personally from it) and helps us make the site better.
Google Analytics uses cookies to work. Data may be processed on servers in the United States. Google is certified under the EU-US Data Privacy Framework.
You can opt out of Google Analytics tracking here: Google
Google Search Console
We use Google Search Console to see how this site appears in Google Search results — things like which search terms lead people here, and whether there are any technical issues. Search Console doesn’t collect data about individual visitors; it only gives us aggregated search performance information.
Limy AI
We use Limy AI to understand how AI-powered platforms (like ChatGPT, Perplexity, and Gemini) refer visitors to this website. The Limy pixel tracks sessions and page visits originating from AI search tools, and monitors how AI bots crawl the site.
Limy AI is built as a privacy-first tool, it doesn’t collect personally identifiable information. Data is aggregated and used only to understand our site’s visibility in AI search.
Cookies
Cookies are small files stored on your device when you visit a website.
Here’s what this site uses:
Essential | Makes the website function properly - set by Wix
Analytics | Tracks page views, sessions, and navigation - set by Google Analytics
AI traffic | Identifies visits from AI search platforms - set by Limy AI
You’re in control. You can manage or delete cookies through your browser settings at any time. You can also opt out of Google Analytics using the link above. If you’re visiting from the EU/EEA, you can withdraw consent for non-essential cookies by emailing contact@nadiaorangestudio.com or adjusting your browser settings.
Note: disabling certain cookies may affect how parts of the website function.
How we store and protect your information
Website data is stored on Wix’s secure servers
Payment information is handled by Wix Payments, we never store your card details
Project files and content you share with us for a sprint are stored securely and deleted after project completion (within 6 months of closing, unless we’re legally required to keep them longer)
We do not sell, rent, or pass your personal data to third parties for their own marketing
International data transfers
Some tools we use (particularly Google Analytics and Limy AI) process data on servers outside the EU. Where this happens, we rely on appropriate legal safeguards:
Google is certified under the EU-US Data Privacy Framework
Wix uses Standard Contractual Clauses for EU data transfers
Limy AI — see their privacy policy for transfer details
Your rights
If you’re based in the EU/EEA, you have rights under GDPR. Wherever you’re based, we’ll always try to be helpful.
You have the right to:
Access the personal data we hold about you
Correct any inaccurate information
Delete your data (the “right to be forgotten”)
Restrict how we process your data
Receive your data in a portable format
Object to processing based on our legitimate interests
Withdraw consent at any time where processing is consent-based
To exercise any of these rights, simply email: contact@nadiaorangestudio.com
How we contact you
We may email you to confirm a booking, deliver project information, follow up after a sprint, or respond to your enquiry. If you’ve contacted us or worked with us, we may occasionally send relevant updates about our services.
You can unsubscribe from any non-essential emails at any time, just reply and let us know.
We will never pass your email address to third parties for marketing.
Changes to this policy
If we make significant changes to this policy, we’ll update the “Last updated ” date at the top of the page. We recommend checking back occasionally, especially if you’re a regular client.
Questions?
If you have any questions about this policy, please contact us at contact@nadiaorangestudio.com